Role Overview
The Business Development Manager will be responsible for managing and growing client relationships, driving revenue growth, and the growth of our subscription base. The role requires a proven track record in account management or sales, a strong focus on client engagement, and excellent customer service skills.
What You Will Do
The Business Development Manager will be responsible for client retention, relationship management, and client onboarding. This includes meeting and exceeding revenue and client retention targets, developing and implementing strategic account plans, and providing a seamless onboarding process for new clients.
Why It Might Be a Fit
The ideal candidate will be highly self-motivated, have excellent presentation and negotiation skills, and be able to take initiative to elicit user needs, problem solve client issues, and make decisions to effect positive customer outcomes.
Requirements
- Proven track record in account management or sales
- Strong focus on client engagement, interaction, and appetite for client satisfaction
- Demonstrated ability in providing excellent customer service in a client-facing role
- Strong communication and interpersonal skills with the ability to build and maintain relationships at all levels
- Analytical mindset with the ability to interpret data and generate actionable insights
- Demonstrated ability to meet deadlines and to respond productively to changing requirements
Benefits
- Novated Leasing & Salary Packaging
- Great compensation package and bonus / commission plan
- Core benefits including Experian shares discount and wellness program
- Flexible work environment, hybrid model
- Flexible time off including volunteer time off, personal leaves and paid holidays
- 17 weeks of Paid Parental Leave, family care leave and up to 5 days study leave
To apply for this job please visit jobs.smartrecruiters.com.
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