Technical Enablement Manager

Role Overview

As Technical Enablement Manager, you will build technical enablement at Factory from the ground up, partnering closely with Product, Engineering, Marketing, Solutions Engineering, Deployment, and Sales leadership to drive technical excellence across the entire customer lifecycle.

What You Will Do

You will embed yourself within Engineering, Product, and Marketing to translate technical direction and product positioning into actionable GTM guidance, empowering sellers to engage confidently with engineering leaders and equip Solutions Engineers and Deployment teams with program playbooks, enablement assets, effective demos, and rollout strategies.

Why It Might Be a Fit

You will establish high technical standards for customer-facing teams and act as the technical voice of GTM back to Product and Engineering, driving Solutions Engineering Enablement, Streamlining Customer Deployments, and Scaling Post-Sale Adoption Playbooks.

Requirements

• 8+ years of technical experience, spanning software engineering and roles such as Solutions Engineer, Developer Advocate, or Technical Trainer
• Hands-on technical depth: active coder fluent in terminal environments, Git, CI/CD, and agent architectures/model tradeoffs
• Daily practitioner with AI coding agents, possessing deep insight into their capabilities and failure modes
• Proven authority in guiding senior engineers and SEs through complex technical challenges, evaluations, and enterprise rollouts
• Exceptional communication skills: adept at translating complex topics for audiences ranging from SDRs to principal engineers
• Track record of designing impactful technical training, demo programs, hands-on certifications, or adoption frameworks
• Familiarity with sales and coaching methodologies such as Command of the Message or MEDDPICC preferred