Sales Manager, Inside Sales

Role Overview

The Sales Manager is responsible for leading a high-performing team of approximately 10 Inside Sales Representatives, driving revenue growth, pipeline development, and overall sales performance. This is a hands-on player-coach role that combines frontline leadership with active involvement in sales strategy and execution.

What You Will Do

Lead, manage, and develop a team of Inside Sales Representatives to achieve pipeline, revenue, and performance goals. Drive sales execution through coaching, deal inspection, pipeline reviews, and forecast management.

Why It Might Be a Fit

The successful candidate will recruit, coach, mentor, and develop team members while fostering a culture of accountability, collaboration, and continuous improvement. Key responsibilities include sales forecasting, pipeline management, performance coaching, KPI management, and ensuring the team consistently achieves or exceeds revenue and growth objectives.

Requirements

• Minimum 5 years of B2B sales experience.
• Minimum 5 years of relationship management experience.
• 3+ years of experience working within fintech, merchant services, Point-of-Sales or Software sales is required.

Benefits

• Fuel Your Life wellness program with activities and rewards to support total well-being
• Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
• No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
• Recognition through Living Proof, with points redeemable for merchandise and gift cards
• Eight Employee Resource Groups to build connection and inclusion
• RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
• Comprehensive extended health care and vision benefits, plus dental coverage
• Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
• Company-paid Short-Term Disability and Long-Term Disability income protection
• Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits