Customer Experience Manager

Role Overview

The Customer Experience Manager is responsible for ensuring all crew members are providing a WOW experience to customers, training staff on customer service, and leading the store to achieve customer service score goals.

What You Will Do

Responsibilities include leading front-end operations, maintaining store cleanliness, and performing store manager duties in the absence of the store manager.

Why It Might Be a Fit

The ideal candidate will have excellent verbal and written communication skills, ability to multi-task, and creative thinking to maintain composure under pressure.

Requirements

• High School Graduate or equivalent
• College experience preferred
• Minimum 2 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

Benefits

• health coverage
• financial and personal wellness