Head of Customer Experience

On Site Full TimeDubai, United Arab EmiratesForeground

Role Overview

We are seeking a CX professional with strong digital experience, ideally from FinTech, e-commerce, or technology-led industries. The ideal candidate must be proficient in journey mapping, service design, customer analytics, and continuous improvement.

What You Will Do

Elevate the end-to-end user journey across digital platforms, design seamless customer interactions, enhance service models, and embed a data-driven approach to CX improvement.

Why It Might Be a Fit

Strong collaboration skills and a user-centric mindset are essential for this role.

Requirements

  • CX professional with strong digital experience
  • Proficient in journey mapping, service design, customer analytics, and continuous improvement
  • Strong collaboration skills and a user-centric mindset

To apply for this job please visit www.careers-page.com.

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