Marketing Manager, Retention

As a Retention Marketing Manager, you will be responsible for analyzing customer health, building strategies to keep customers, leading winback programs, influencing product roadmap, and building business cases for customer experience improvements.

Requirements

• 5+ years in a strategic or analytical role with a proven track record in business casing and pricing strategy.
• Advanced skills in Looker (or similar BI tools) and Excel/Google Sheets.
• Bachelor’s degree in Business, Marketing, Economics, or a related field; an MBA or advanced degree is preferred.
• Demonstrated ability to lead complex projects and drive results within a fast-paced, challenging environment.
• Proven ability to lead through influence in an individual contributor capacity, utilizing a strong customer first vision to inspire and drive results across Product, Marketing, and Sales teams without direct authority.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Relocation Assistance
• Visa Sponsorship