Staff Engineer, Web Operations

Hybrid Full TimeCalifornia, United StatesFreshworks

Role Overview

As a Staff Engineer, you will set technical direction across our marketing engineering teams and stay closely involved in implementation. You will identify gaps in our systems, build substantial proof of concepts, and lead architectural changes that improve how we deliver and operate our platforms.

What You Will Do

You will use AI extensively to investigate and build as well as assist throughout your day. You will set Full Stack Architectural Direction, Lead Proof of Concepts, Find and Solve Systemic Problems, Build Shared Tools, Collaborate with International Teams, Coach Engineers and Technical Leads, Set Engineering Standards, and Lead AI Use Across the Team.

Why It Might Be a Fit

You should be curious about how things work, question assumptions, and follow problems through the code and its dependencies. You will work with engineering leadership to help decide which problems deserve attention and take ownership of solving them.

Requirements

  • Deep engineering expertise and strong critical thinking
  • Curious about how things work, question assumptions, and follow problems through the code and its dependencies
  • Experience designing and evolving systems used by multiple teams
  • Strong understanding of service boundaries, distributed systems, data flow, caching, and failure handling
  • JavaScript and TypeScript: Deep language knowledge and strong experience with React and Next.js
  • Node.js and Backend Systems: Hands-on experience building secure APIs, integrating services, and managing asynchronous processing
  • HTML and CSS: Strong knowledge of semantic markup, DOM and Web APIs, modular CSS, and responsive layouts
  • CMS and Content Platforms: Experience with headless CMS architecture, content modeling, and CMS or DAM integrations
  • Cloud Infrastructure and Tooling: Expertise with AWS, CI/CD pipelines, infrastructure as code, and observability
  • Accessibility and Quality: Strong understanding of accessible UI patterns, including keyboard navigation, focus management, and assistive technology testing
  • AI Engineering and Automation: Extensive hands-on experience with coding agents, LLM APIs, and automated engineering workflows
  • Technical Communication: Ability to represent engineering in discussions with senior leaders, up to and including the C-suite

Benefits

  • Annual base salary range: $192,000-$237,000
  • Target bonus
  • Multiple options for dental, medical, vision, disability, and life insurance
  • Equity + ESPP
  • Flexible PTO
  • Flexible spending
  • Commuter benefits
  • Wellness benefits
  • Adoption and parental leave benefits

To apply for this job please visit jobs.smartrecruiters.com.

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