Sales Operations Specialist

Hybrid Full TimeLugano, Ticino, SwitzerlandGFL Cosmetics

Role Overview

We are looking for a Sales Operations Specialist to manage customer orders, back-office commercial activities, and daily support to customers and the sales network. The role involves close coordination with Sales, Logistics, Quality, and Production functions to ensure the correct flow of information and respect for agreed-upon timelines.

What You Will Do

Main responsibilities include operational management of customer orders, offers, shipments, and back-office commercial activities, as well as daily support to customers and the sales network for requests related to prices, stock, product availability, order progress, and commercial information.

Why It Might Be a Fit

The ideal candidate will have previous experience in Sales Operations, back-office commercial, customer service, order management, or support for the sales network, and excellent knowledge of French and English, both written and spoken.

Requirements

  • Previous experience in Sales Operations, back-office commercial, customer service, order management, or support for the sales network
  • Excellent knowledge of French and English, both written and spoken
  • Good familiarity with the Office package and management software
  • Ability to manage orders, shipments, commercial documentation, and operational requests in a precise and timely manner

Benefits

  • Hybrid work arrangement
  • Opportunity to participate in trade fairs, both domestically and abroad
  • Support for the procedure of activating new customers
  • Update and control of data in management systems
  • Collaboration with Area Manager, Sales, and involved company functions

To apply for this job please visit gflcosmetics.factorialhr.com.


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