AI Outcome Customer Engineer, GTM AI Tech, Google Cloud

Role Overview

The Google Cloud team helps companies, schools, and government seamlessly make the switch to Google products and supports them along the way. You listen to the customer and swiftly problem-solve technical issues to show how our products can make businesses more productive, collaborative, and innovative.

What You Will Do

Partner with Account teams and practice Customer Engineer (CEs) during technical evaluation phases to assess project feasibility, shape proposals for long-term adoption, and validate FDE engagement requests. Lead upfront technical design for enterprise-grade AI solutions, ensuring seamless and secure integration of models, agents, and connectors into existing customer data pipelines, identity providers, and compliance boundaries.

Why It Might Be a Fit

You will bridge the gap between pre-sales agreement shaping and post-sales execution. You will be responsible for technical design, systemic debugging, product and engineering integration, and strategic FDE alignment.

Requirements

• Bachelor’s degree or equivalent practical experience
• 7 years of experience troubleshooting technical issues for internal/external partners or customers
• Experience leading technical delivery strategies, debugging systems, and interfacing with product/engineering organizations
• Experience reading or debugging code in a general purpose coding language (e.g., Java, Python, JavaScript, etc.)
• Experience with enterprise integrations (e.g., APIs, enterprise content management (ECMs), identity), cloud infrastructure, or AI/ML model deployments
• Experience in system design or orchestration frameworks

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Equity

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