Role Overview
The Customer Experience Account Manager serves as a strategic commercial liaison aligned with the sales team to proactively manage customers within a designated territory.
What You Will Do
Primary responsibilities include customer relationship management, retention and growth, operational excellence, cross-functional collaboration, and reporting and insights.
Why It Might Be a Fit
The ideal candidate will have strong communication, analytical, and organizational skills, proficiency in CRM and Microsoft Office Suite, and willingness to travel up to 30%.
Requirements
- Bachelor’s degree in business, Environmental Sciences, Marketing, or related field (or equivalent experience)
- Minimum 3 years in customer service or account management (5 years with high school diploma)
- Strong communication, analytical, and organizational skills
- Proficiency in CRM Microsoft Office Suite
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Paid time off
- Wellness benefits
- Employee discount program
- Tuition assistance
To apply for this job please visit jobs.smartrecruiters.com.
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