Majors Customer Success Manager, EMEA

Harvey is transforming how legal and professional services operate. This is a rare chance to help build a generational company at a true inflection point, scaling fast and defining a new category in real time.

Requirements

• Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms.
• History and comfort conducting change management and wide-scale adoption for large technology projects.
• Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level.
• Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly.
• A strong commitment to be collaborative and proactive with a team-first mentality.

Benefits

• Collaborative work environment
• Opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program