Role Overview
This position is in the Enterprise Digital and Analytics – Global Customer Data Science team and is responsible for driving positive value for the consumer base, our internal partners and shareholders through best-in-class decision science.
What You Will Do
Primarily work on improving the intelligence of Ask AMEX and other internal natural language processing (NLP)/chat capabilities.
Why It Might Be a Fit
We are looking for candidates who have extensive knowledge and practical experience in statistical modeling, machine learning and programming, and who possess a passion for innovation and data exploration.
Requirements
- Masters/PhD in a quantitative field (Computer Science, Statistics, Mathematics, Operation Research, etc.)
- 1-2+ years of working experience driving business results
- Expertise in an analytical language (Python, R, or the equivalent)
- Experience with databases (Hive, SQL, or the equivalent)
- Prior experience working with TB scale datasets using Big Data tools and platforms (Hadoop, Spark, or the equivalent)
- Deep understanding of machine learning/statistical algorithms such as neural networks/deep learning, boosting and reinforcement learning
- Creativity to go beyond current tools to construct and deliver the best solution to the problem
- Ability and comfort with working independently and making key decisions on projects
- Team player with strong relationship building, management and influencing skills
Benefits
- visa sponsorship
To apply for this job please visit hexdigital.jibeapply.com.

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