Role Overview
The incumbent will be responsible for creating Purchase Order/Vendor Creation, supporting resolution of invoice exceptions, and submitting requisitions for approval. They will also be responsible for creating SOP’s, DTP’s, checklists, and providing deep role support/answering complex email queries. The role requires strong communication skills, flexibility to work with different countries/time-zones, and knowledge of Microsoft Office applications.
What You Will Do
Create Purchase Order/Vendor Creation, support resolution of invoice exceptions, submit requisitions for approval, create SOP’s, DTP’s, checklists, provide deep role support/answer complex email queries, and liaise with different teams within Procure to pay.
Why It Might Be a Fit
The incumbent should have excellent executive presence, strong communication skills, flexibility to work with different countries/time-zones, and knowledge of Microsoft Office applications. They should also be able to demonstrate high performance in the previous organization, empathize with customers, and have strong analytical skills.
Requirements
- Graduate or Postgraduate in any field
- Minimum 3 1⁄2 years + experience in handling inbound international call center
- Excellent executive presence with strong communication skills
- Flexibility to work with different countries (time-zones), groups, and business environment
- Knowledge of Microsoft Office applications i.e. Word, PowerPoint, Excel and Internet Explorer
- Demonstrated ability towards troubleshooting and query resolution
- Must be detail oriented with good problem solving skills
- Able to demonstrated high performance in the previous organization during interview discussion
- Ability to empathize with the customer
- Candidate must have Exceptional oral and written communication & Inter-Personal skills
- Must have Strong Analytical skills
- Ability to prioritize work based on a broad understanding of project needs and goals
- The incumbent should have sound knowledge of procurement and payable process
- The incumbent will be required to participate in standardization and continuous improvement initiatives as well as other business partner initiatives
- The incumbent would be required to consistently understand and exceed customer’s requirements whilst ensuring effective team- work at all times
- The incumbent should be able to maintain high accuracy, productivity standards and should have high willingness to learn
- Flexibility to work with different countries (time-zones), groups, and business environment
- Working knowledge of Procurement tools like Ariba / Oracle etc. would be an advantage
- Chinese- HSK Level 3
- Japanese- JLPT N 3
To apply for this job please visit hexdigital.jibeapply.com.

Follow us on social media