Manager, Commercial Governance & Sales Process Excellence

On Site Full TimeUnited StatesIHI

Role Overview

The leader of Commercial Governance, Sales Process & CRM Excellence is responsible for defining, maintaining, and enforcing commercial governance standards across zones, CRM excellence practices, global business rules, and operating procedures across the Diagnostics commercial organization.

What You Will Do

Key responsibilities include sales governance management, business rules ownership, CRM excellence and adoption, governance monitoring and compliance, project and program management, and commercial transformation support.

Why It Might Be a Fit

The ideal candidate will have strong project management experience, commercial governance, sales operations, business process management, policy development, and stakeholder management skills.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Economics, Commercial Operations, or related field
  • 5+ years of experience in sales operations, commercial excellence, sales governance, project or program management, CRM excellence, CRM governance, or CRM adoption programs
  • Business Process Management, CRM excellence and adoption enablement, analytical thinking, executive communication, continuous improvement, and stakeholder management skills

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k) retirement plan
  • Life insurance
  • Long-term and short-term disability insurance
  • Paid parking/public transportation
  • Paid time off
  • Paid sick and safe time

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