Customer Success Manager will drive customer engagement within a scalable, data-driven customer success motion for mid-tier, SMB, and long-tail segments.
Requirements
- Bachelor’s degree in business, technology, or a related field
- 3-8 years of experience in Customer Success, Account Management, Professional Services, Customer Support, Managed Services, or related post-sales roles
- 3+ years working in digital or pooled success models, ideally within global B2B SaaS organizations
- Strong technical acumen with experience working in enterprise software environments
- Strong analytical mindset and business acumen with experience leveraging automation, AI insights, and data to drive proactive engagement
Benefits
- Comprehensive benefits package
- Flexible work arrangements
- Opportunities for professional growth and development
To apply for this job please visit careers.infor.com.
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