Sales Operations Specialist, BlackHat

Role Overview

This role is based in our 5 Howick Place office. Join our dynamic team as a Sales Operations Specialist, where you’ll play a pivotal role in ensuring seamless post-sales operations and delivery excellence.

What You Will Do

You’ll be responsible for maintaining data accuracy throughout the entire contract lifecycle while overseeing deliverable tracking and execution for our event sponsors.

Why It Might Be a Fit

This role requires exceptional precision and organizational skills, as your work directly supports critical business functions across Sales, Customer Success, Marketing, Finance, and Event Operations teams.

Requirements

• 2-3 years of demonstrable experience in a quality control environment with focus on data accuracy, delivery excellence, reporting precision, and reconciliation of programs
• Experience in Account Management, Customer Support, or Operations roles
• Exceptional organizational abilities with proven capability to balance multiple complex projects while maintaining absolute attention to detail
• Strong focus on accuracy and timeliness of deadlines and delivery requirements
• Proficiency with CRM systems, preferably Salesforce
• Ability to communicate solutions clearly and effectively to peers and management
• Excellence in cross-departmental collaboration and stakeholder management
• Strong analytical and problem-solving abilities
• Ability to thrive in fast-paced environments while managing multiple priorities simultaneously

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

Tagged as: Contract Management, Salesforce