Sales Development Representative

Role Overview

The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team.

What You Will Do

Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services, develop opportunities for the sales team from prospecting and marketing generated leads, and respond, engage and qualify inbound leads and inquiries.

Why It Might Be a Fit

The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool).

Requirements

• Bachelor’s degree or relevant experience
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Gmail and Google Docs
• Experience with MS Office
• Proven Leadership abilities
• Organizational project management experience
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented

Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses