Senior Manager, Deal Desk

Remote Full TimeUnited States (Remote)Kore.ai

Role Overview

We are seeking a strategic, hands-on Senior Manager of Deal Desk to lead and scale our global commercial operations function. This is a true player-coach role within a fast-growing SaaS company, requiring a leader who can develop strategy, build scalable processes, mentor a small team, and personally execute complex commercial transactions.

What You Will Do

Partner with Sales, Customer Success, Partnerships, Finance, and Legal to structure strategic enterprise, partner, and marketplace transactions. Review pricing and deal structures to maximize revenue while managing business risk. Run the company’s commercial approval framework and pricing governance standards.

Why It Might Be a Fit

The ideal candidate thrives in a fast-paced startup environment, enjoys solving complex commercial challenges, and is equally comfortable negotiating a strategic enterprise transaction as they are drafting an order form or supporting a critical quarter-end deal.

Requirements

  • Minimum 4 years of experience in Deal Desk, Sales Operations, or Revenue Operations, with a strong focus on SaaS, Cloud, or Technology sectors required.
  • Proven ability to thrive in a fast-paced, high-growth environment, balancing strategic leadership with hands-on execution required.
  • Proven experience in order form drafting, including the incorporation of custom commercial or legal language required.
  • Proven experience pricing complex enterprise SaaS transactions.
  • Strong experience drafting order forms, amendments and renewals required.
  • Working knowledge of AWS Marketplace and Microsoft Azure Marketplace private offer processes required; experience with Google Cloud Marketplace is a plus.
  • Strong understanding of SaaS pricing models and quote-to-cash processes required.
  • Experience with CRM, CPQ, and contract lifecycle management platforms such as HubSpot, Salesforce, Deal Hub, or similar required.
  • Excellent communication, organizational, analytical, and problem-solving skills with the ability to influence cross-functional stakeholders required.

Benefits

  • Dental insurance
  • Vision insurance
  • Additional wage/bonus and benefit details will be shared during the formal interview process

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To apply for this job please visit ats.rippling.com.

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