Marketing Operations & Enablement Senior Executive/Manager

Role Overview

This is a hands-on, delivery-focused role that identifies process inefficiencies and implements simple, efficient, and more effective ways of working. The role will work collaboratively with the Sector and Service Marketing, Communications, and Commercial Success teams to create, maintain, and evolve processes and workflows.

What You Will Do

The key objectives of the role are to help marketing and BD teams spend more time on high-value, human-centred work by reducing manual effort, removing friction, and making better use of tools and data. This will be achieved by partnering with teams to identify process inefficiencies, designing and optimising scalable marketing and BD operational processes, and using operational data and performance insights to identify bottlenecks and measure the impact of change.

Why It Might Be a Fit

The ideal candidate will have experience in marketing operations, process improvement, enablement, workflow optimisation, or a similar role, with a strong understanding of how marketing and business development teams operate. They will be able to identify inefficiencies, simplify processes, and deliver operational improvements, including introducing the use of automation, workflow tools, and AI-enabled solutions.

Requirements

• Experience in marketing operations, process improvement, enablement, workflow optimisation, or a similar role
• Strong analytical problem-solving skills and delivery skills
• Excellent communication and stakeholder management skills
• Experience of supporting change and embedding new ways of working
• Practical and hands-on, with a strong focus on delivery and measurable outcomes
• Curious and improvement-oriented, with a natural tendency to constructively question inefficient ways of working
• Adaptable and pragmatic, with the ability to apply technology and AI sensibly rather than for its own sake
• Commercially aware, with an understanding of how effective operations support stronger marketing and BD outcomes

Benefits

• Hybrid working
• Professional study support
• Access to internal Wellbeing, LGBTQ+, Multicultural, and Women’s networks
• Life assurance
• Income protection
• Enhanced maternity/paternity/adoption and shared parental leave
• 26 days annual leave (pro-rata for part-time working) plus bank holidays
• Private medical insurance
• Discounted gym memberships, critical illness, and dental insurance
• Eye care vouchers
• Cycle to work scheme
• Digital GP services
• Competitive pension scheme
• Discretionary bonus scheme
• High street discounts
• Season ticket loans
• Volunteering opportunities
• Electric vehicle salary sacrifice scheme