Sr. Manager, Sales Operations

Role Overview

We’re seeking an exceptional Sr. Manager, Sales Operations to lead our dynamic sales operations team and drive operational excellence across the entire sales lifecycle. In this critical leadership role, you’ll oversee Transaction Operations, Order Operations, Title Operations, Controls & Compliance, and Product/Project Management—ensuring seamless execution from order to delivery while scaling our operations for rapid growth.

What You Will Do

Lead & Inspire a High-Performing Team, Drive Operational Excellence, Ensure Compliance & Controls, Innovate Through Technology & Automation, Execute Strategic Initiatives

Why It Might Be a Fit

10+ years of experience in Sales Operations or Business Process Automation, Proven leadership experience managing cross-functional operations teams in fast-paced environments, Deep automotive operations expertise including registration, titling, DMV processes, and compliance

Requirements

• 10+ years of experience in Sales Operations or Business Process Automation
• Proven leadership experience managing cross-functional operations teams in fast-paced environments
• Deep automotive operations expertise including registration, titling, DMV processes, and compliance
• Strong technical proficiency with Salesforce, SAP, and operational management systems
• Multi-state compliance knowledge and experience navigating complex regulatory requirements
• Vendor management experience coordinating with external partners and service providers
• Understanding of Buyback, Customer Return, and Lemon Law processes and procedures
• Expertise in contract validation, tax/fee calculations, and financial reconciliation
• Track record of successful system implementations and process automation initiatives

Benefits

• medical, dental, and vision insurance
• life and disability coverage
• paid time off
• paid holidays
• 401(k) retirement plan
• equity program
• discretionary annual cash incentive program