Chief of Staff, AI & Data Operations

Role Overview

The Chief of Staff will translate strategic priorities into action, strengthen alignment across complex initiatives, and help the organization operate with continued speed, focus, and discipline. This role must be based in Arlington, Virginia, and requires regular onsite presence in accordance with Mastercard’s hybrid working model.

What You Will Do

The successful candidate will move seamlessly between strategy and execution, exercise sound judgment in a dynamic environment, and influence senior stakeholders across the organization.

Why It Might Be a Fit

This role requires strong executive presence, exceptional attention to detail, and practical experience applying AI to improve strategies, workflows, and operating processes.

Requirements

• Strong knowledge of and experience working in a technology-driven environment across initiatives such as AI adoption, cloud, automation, data strategy, and technology governance.
• Direct experience working with AI and data in an enterprise environment.
• Practical experience building, implementing, or automating AI-enabled workflows, tools, or processes.
• Experience partnering with senior executives and supporting complex, high-visibility initiatives.
• Demonstrated ability to move fluidly between strategic thinking and hands-on execution.
• Strong analytical and problem-solving skills, with the ability to develop clear recommendations from complex information.
• Highly organized and detail-oriented, with the ability to manage competing priorities in a fast-paced, deadline-driven environment.
• Sound judgment and comfort operating in a dynamic environment with evolving priorities.
• Strong executive presence and the ability to communicate succinctly and credibly with senior stakeholders.
• Strong interpersonal and communication skills, with the ability to build relationships and influence individuals across functions and levels.
• Intellectually curious, resourceful, and results-oriented, with an entrepreneurial mindset.
• Flexible and creative, with the ability to adapt and thrive as priorities and business needs evolve.
• Excellent written communication, storytelling, and presentation-development skills.
• Management consulting, chief of staff, strategic operations, or similar experience is strongly preferred.
• Academic or professional experience in data science, statistics, AI, data management, technology, strategy, or a related discipline.

Benefits

• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• Flexible spending account and health savings account
• Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• Deferred compensation for eligible roles
• Fitness reimbursement or on-site fitness facilities
• Eligibility for tuition reimbursement
• Many more