Director, SME Sales Operations

Role Overview

The Director, SME Channel Sales Operations is responsible for enabling scalable growth across the newly formed SME Channel Distribution organization through operational excellence, strategic planning, KPI reporting, and portfolio health management. This role serves as a strategic operator and business partner focused on optimizing performance across the sales funnel, including sales and revenue reporting, portfolio insights, forecasting, and operational planning.

What You Will Do

Lead end-to-end sales and revenue reporting processes for Channel Distribution globally, develop executive-level dashboards, KPIs, and business reviews, and partner with Sales leadership to drive operational rigor, pipeline visibility, and performance accountability.

Why It Might Be a Fit

The ideal candidate should demonstrate strong strategic and operational leadership experience within sales operations, revenue operations, or commercial enablement environments, possess deep experience managing sales performance reporting, forecasting, and business planning processes, and have strong analytical capabilities with experience translating complex data into executive-level insights and recommendations.

Requirements

• Bachelor’s degree required; MBA or advanced business degree preferred
• Significant experience in Sales Operations, Revenue Operations, Commercial Strategy, or related business leadership functions
• Extraordinary business acumen and very comfortable with day to day business agility
• Experience supporting enterprise sales or channel sales organizations preferred
• Advanced proficiency in reporting and analytics tools (e.g., Tableau, Power BI, Salesforce, Excel)
• Proven ability to lead strategic operational initiatives that drive measurable business outcomes

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time
• 25 days of vacation time and 5 personal days
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement