Manager, Business Development, Merchant & Co brand

Role Overview

The Manager, Merchant & Co brand role is a client-facing execution role focused on managing day-to-day relationships with merchant and co-brand partners, supporting account performance, and delivering against defined commercial objectives. This role plays a critical part in account planning, performance tracking, and opportunity execution, working closely with internal stakeholders across Product, Services, and Regional Market teams.

What You Will Do

The Manager will manage day-to-day relationships with assigned merchant and co-brand partners, support senior account leads in maintaining strong partner relationships, and deliver against agreed account objectives. They will also coordinate internal teams to ensure timely follow-up on partner requests and initiatives.

Why It Might Be a Fit

To be successful in this role, you will need to be a self-starter, able to independently progress workstreams, manage priorities, and drive outcomes in a fast-paced, matrixed environment. You will also need to have experience in account management, client service, or business development roles, and strong organisational and analytical skills.

Requirements

• Experience in account management, client service, or business development roles
• Strong organisational and analytical skills
• Ability to track performance and manage multiple workstreams
• Comfortable working in a matrixed, fast-paced environment
• Clear communication skills with the ability to collaborate across teams and geographies
• Self-starter mindset with a bias toward action and ownership
• Interest in payments, retail, and digital commerce