Role Overview
The Customer Success Manager will be a primary point of contact for partners, schools, and government representatives in Turkmenistan, responsible for onboarding and ongoing training as required. The role will involve maintaining strong relationships that drive customer satisfaction and maximise platform usage.
What You Will Do
Key responsibilities include team collaboration, product and platform knowledge, strategic stakeholder management, end-to-end project ownership, external meetings and presentations, cross-functional coordination, and fluency in multiple languages.
Why It Might Be a Fit
The ideal candidate will be passionate about making an impact in education across the region, enthusiastic about new partnerships, and willing to grow their career in a fast-growing EdTech company.
Requirements
- Fluency in Turkmen and Russian
- Advanced proficiency in English
- Minimum of 3+ years of experience in client or educational projects/services/support
- Demonstrated task-driven project management aimed at achieving customer success
- Experience in the education sector is highly desirable
- Strong consultative approach, with a positive, solution-oriented and growth mindset
- Exceptional verbal and written communication skills
- High energy, a collaborative team player, and a results-driven attitude with a passion for success
Benefits
- Great remuneration package with significant upside potential
- Opportunity to innovate and challenge the status quo
- Work with ministries of education, leading high-profile global publishers and partners
- Work closely alongside seasoned, successful entrepreneurs
To apply for this job please visit jobs.workable.com.
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