Program Manager, Product Data Operations, Family of Apps

Role Overview

As a Program Manager on the Product Data Operations Family of Apps team, you will independently lead multiple cross-functional programs that deliver high-quality data and evaluate AI model performance. You will translate product needs into executable plans, determine the right mix of AI and expert-human workflows, and own program quality and delivery outcomes.

What You Will Do

Own multiple data labeling, expert human review, and/or AI evaluation programs end-to-end, including requirements, milestones, dependencies, risks, and delivery plans. Define and track success metrics for data quality, throughput, turnaround time, and operational efficiency.

Why It Might Be a Fit

This individual-contributor role requires sound judgment in ambiguous situations, analytical problem solving, and the ability to influence internal partners and external delivery teams without formal authority.

Requirements

• Bachelor’s degree in a directly related field, or equivalent practical experience
• 6+ years of experience in program or project management, operations, consulting, or a related role in a technology or consumer-product environment
• Experience independently leading multiple cross-functional programs from scoping through delivery
• Experience defining success metrics, analyzing data, and translating findings into decisions or measurable operational improvements
• Experience building relationships and influencing stakeholders across functional boundaries without formal authority
• Experience communicating program plans, results, risks, and recommendations to both operational teams and leadership
• Experience developing or improving repeatable processes and applying judgment in ambiguous, fast-paced environments
• Experience using Excel or Google Sheets for analysis, tracking, and reporting

Benefits

• Dental insurance
• Vision insurance
• Bonus
• Equity