Role Overview
The Account Growth Manager plays a key role in building and maintaining strong, long-term relationships with our customers, maximizing customer satisfaction, retention, and profitability, while identifying opportunities for account expansion and growth.
What You Will Do
Deliverables/Outcomes include creating and implementing account development strategies, analyzing account data and performance metrics, identifying upselling and cross-selling opportunities, building strong relationships with customers, and driving revenue growth within assigned accounts.
Why It Might Be a Fit
The ideal candidate has a proven track record of meeting or exceeding goals, 3+ years of experience in Account Management, Customer Success, or inside sales, and proficiency with Salesforce and Jira.
Requirements
- Proven track record of meeting or exceeding goals and receiving positive customer feedback
- 3+ years of experience in Account Management, Customer Success, or inside sales
- Proficiency with Salesforce and Jira
- Strong interpersonal, communication, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
Benefits
- Competitive U.S. benefits: medical, dental, vision, and a 401(k) with a strong match
- Annual bonus program based on role and company performance
- Annual performance reviews with merit increases
- Flexible remote work that fits your life, plus flexible paid time off
- Competitive paid parental leave, mental health support, and Employee Assistance Programs (EAP)
- Equity opportunities to grow with us
To apply for this job please visit job-boards.greenhouse.io.
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