Senior Manager, GTM Customer Recruiting

Role Overview

We are seeking a Senior Manager, GTM Customer Recruiting to lead our customer-facing recruiting team across North America and EMEA. In this role, you will lead direct recruiters and regional team leaders, serve as a trusted talent advisor to senior executives, and ensure high-execution talent delivery across Customer Success, Solutions Consulting, Professional Services, and Technical Services.

What You Will Do

Lead a high-performing regional team of recruiters, build an environment of high accountability and ownership, drive operational consistency, pipeline health, and high execution standards across all supported technical and customer-facing business units, serve as the primary talent consultant to SVP and C-suite leaders, synthesize recruitment metrics, market trends, and talent pipelines into clear executive summaries and actionable hiring strategies.

Why It Might Be a Fit

This role requires a commercially minded leader who operates with strategic vision and operational rigor, balance immediate hiring delivery with long-term talent strategy, build capability across your team, and partner with global stakeholders to deliver an integrated, global narrative for customer recruiting.

Requirements

• 10+ years of progressive talent acquisition/recruiting experience, including 4+ years leading recruiting teams within high-growth technology organizations
• Proven experience supporting and leading recruiting for customer-facing and GTM functions, with the ability to translate business strategy and organizational needs into effective talent strategies across Customer Success, Solutions Consulting, Professional Services, and/or Technical Services
• Demonstrated success developing senior ICs and managers through coaching, performance management, talent reviews, and career development, with a focus on building strong teams and future leaders
• Trusted advisor to SVP and C-suite executives, skilled at driving strategic alignment using data-driven insights and clear, structured communication
• Demonstrated capability to drive operational change, navigate organizational ambiguity, and influence cross-regional stakeholders without direct reporting authority

Benefits

• equity
• participation in the employee stock purchase program
• flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• fertility and adoption assistance
• 401(k) plan
• mental health counseling
• access to transgender-inclusive health insurance coverage
• health benefits offerings

Tagged as: Data Analysis