Role Overview
Join our Customer Success team to drive SaaS revenue growth through proactive customer engagement, leveraging data insights to identify upsell opportunities and mitigate churn risks.
What You Will Do
Drive customer engagement, upsell, measure success, and act as a product ambassador, with a focus on process excellence and customer satisfaction.
Why It Might Be a Fit
We’re looking for a customer-obsessed, commercially-minded, clear communicator with an analytical mindset and expert operator skills to join our team.
Requirements
- Proven experience in a proactive commercial-centric role, ideally in a B2B setting
- Prior experience with upselling products and product features to existing clients
- Fluent in English (C2)
Benefits
- Top-of-market compensation package, including equity
- 20 days ‘work from abroad’
- 600EUR/GBP Learning & Development Budget
- Other local benefits
To apply for this job please visit jobs.ashbyhq.com.
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