Account Manager – Account Manager.Commercial Operations SA

The Account Manager will support and assist the Sales Manager in implementing and managing operational and promotional plans within assigned accounts, ensuring effective delivery and support of strategy and macro-plans. The role will involve building and maintaining relationships with stakeholders, providing customer service, and ensuring quality control.

Requirements

• Input into Operational Planning
• Provide input into operational and promotional planning
• Monitor growth opportunities through competitor activity scanning
• Recommend ways to exploit new opportunities to grow the business further
• Maintain a thorough knowledge of commercial terms of agreements
• Carry out commercial relationship obligations
• Assist with the management and maintenance of account and promotional plans
• Manage one or more allocated accounts in line with regional / channel strategy and macro-plans
• Resolve escalated issues or escalate as appropriate
• Implement innovative promotional activities
• Increase MTN’s Brand presence continuously
• Provide input into the forecasting of acquisition numbers, retention numbers and stock required
• Liaise with relevant areas to ensure delivery of SLA for the assigned portfolio of accounts
• Support in the identification of P&S information and training requirements for staff within allocated portfolio of accounts
• Provide regular feedback on competitive threats to MTN business and advice on product/service enhancement requirements
• Prepare reports on account performance as required

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance

Tagged as: Forecasting