Operations Data Analyst

Multiverse is a leading upskilling platform for AI and Tech adoption. We’re seeking an Operations Data Analyst to join our team and power our mission to equip the workforce to win in the AI era.

Requirements

• Coordinate large team communication & reporting forums across Operations to increase change adoption, transparency and collaboration.
• Develop and maintain dashboards, deliver critical insights for the Operations team in partnership with the Data & Insights team to track key performance indicators (KPIs) and support the execution of daily operations.
• Assess and analyse data to develop and determine strategies for accelerating progress, proactively identify areas for improvement, and deliver on roadmap priorities and personal OKRs
• Support with ad-hoc strategic project management within Delivery including research and coordination.
• Complete ad hoc analysis in support of continuous improvement efforts (as opposed to D&I functional and upward reporting)
• Codify standards for projects (templates, processes, etc), pilots and experiments
• Work with leaders to assess project plans and identify testing opportunities based on research and analysis
• Establish and maintain a centralised roadmap for pilots, experiments and projects within Delivery
• Manage the combined delivery & ops action plans / OKRs as a comprehensive execution tracker and unified view of all initiatives with Delivery.
• Develop and drive initiatives to improve the quality and health of data, so stakeholders can trust it

Benefits

• 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
• Private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill – all in one mental health support
• Hybrid work offering – for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
• Work-from-anywhere scheme – you’ll have the opportunity to work from anywhere, up to 10 days per year
• Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!

Tagged as: Data Analysis