Inside Sales Representative

Role Overview

The Inside Sales Representative is responsible for identifying, developing, and expanding relationships with dealers and clients in their assigned area. Handles inbound/outbound sales inquiries, works closely with sales and service teams to identify, and resolve issues quickly, and ensures client growth and retention.

What You Will Do

Manage and develop assigned dealer accounts to increase sales of Nice North America products, conduct daily outbound calls to targeted accounts, introduce Nice products, and provide consistent and timely follow-up communication and action steps after every call.

Why It Might Be a Fit

The ideal candidate will have exceptional negotiation, motivational, relationship-building, and client service skills, with a strong understanding of the job and the ability to apply knowledge and skills to complete a wide range of tasks.

Requirements

• High school diploma and/or GED required; college degree preferred.
• Minimum of 2- 4 years sales experience in account sales management (dealers, distributors, retail) in the custom installation and/or consumer electronics industries.
• Intermediate to advanced sales reporting utilizing CRM (i.e., Salesforce.com), and MS Office applications required.
• Experience with NetSuite or another ERP system preferred.

Benefits

• Hourly pay rate is $21.00-28.00 per hour.
• Commission: $20,000 annually based on performance.
• Paid time off (PTO),
• Health insurance
• Retirement plan
• Learning budget
• Parental leave
• Wellness program
• Visa/relocation assistance
• Remote flexibility
• Stipends
• Bonus/commission
• Paid holidays