Role Overview
The Data Processing Coordinator supports the accurate, timely and secure processing, validation and delivery of operational data. The role follows defined procedures, monitors data quality, resolves routine data issues, maintains complete records and collaborates with Operations and internal stakeholders to meet service-level and client requirements.
What You Will Do
Provide daily support for Mobile/Online research panels through email, phone, and other communication tools. Assist in the development and enhancement of panelist communications, including emails, translations, and web content. Support digital audience measurement by monitoring panel data for unexpected changes and escalating issues when necessary.
Why It Might Be a Fit
The ideal candidate will have a strong attention to detail, accuracy mindset, and basic problem-solving skills to investigate discrepancies and follow procedures. Willingness to learn Nielsen systems, data definitions, quality standards, and repeatable operational processes and maintain high data accuracy and quality standards.
Requirements
- Minimum SPM, STPM, certificate, diploma, or an equivalent qualification.
- 0–1 year of relevant experience in operations, data entry, administrative, or business support roles.
- Basic proficiency in written and spoken English and Malay.
- Computer literacy with proficiency in email, spreadsheets, word processing, Google Suite, and database applications.
To apply for this job please visit jobs.smartrecruiters.com.
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