We’re looking for a confident, customer-focused professional to join our Keswick Service Centre as a Customer Experience Expert. You’ll be the first point of contact for our Automotive Glass customers, delivering exceptional service and ensuring their experience is smooth from start to finish.
Requirements
- Deliver warm, professional face-to-face customer service
- Welcome customers and visitors with a positive, can-do attitude
- Respond to enquiries via phone, email, and in person
- Support the Branch Manager with daily operations and admin tasks
- Keep customers updated on delivery lead times
- Conduct vehicle repair inspections
- Understand customer needs and educate them on our full range of services
- Raise job authorities and issue invoices
- Schedule repair bookings and manage workflow
- Resolve customer concerns and follow up on queries
Benefits
- Supportive, team-oriented workplace
- Opportunities for growth and development
- Competitive hourly rate
- Reward and recognition programs
To apply for this job please visit belron.wd3.myworkdayjobs.com.
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