Customer Retention Representative

Role Overview

Communicate with existing customers to upgrade or renew their package, and in case the customer wishes to leave the company, propose a better program and price.

What You Will Do

Communicate with existing customers to upgrade or renew their package, and in case the customer wishes to leave the company, propose a better program and price.

Why It Might Be a Fit

Excellent knowledge of the Greek language (written and spoken), very good knowledge of MS-Office, organizational skills, excellent time management skills, ability to recognize customer needs for promotional purposes, knowledge of CRM systems, and good knowledge of the English language (written and spoken).

Requirements

• Excellent knowledge of the Greek language (written and spoken)
• Very good knowledge of MS-Office
• Organizational skills
• Excellent time management skills
• Ability to recognize customer needs for promotional purposes
• Knowledge of CRM systems
• Good knowledge of the English language (written and spoken)

Benefits

• Competitive benefits package
• Pleasant work environment
• Continuous training
• Opportunities for development