Sales Operations Manager, Wholesale

Role Overview

The Sales Operations Manager, Wholesale will own the systems, data, processes, and infrastructure that enable the Wholesale team to execute strategy and serve accounts efficiently. This is a strategic operations role focused on removing friction across order-to-cash workflows, managing the wholesale data ecosystem, and driving adoption of operational standards across the sales team.

What You Will Do

The Sales Operations Manager, Wholesale will implement, administer, and govern the Sales CRM ecosystem for wholesale, lead the platform roadmap, establish and maintain product data, account hierarchy, classification frameworks, and door-level identifiers, and own and continuously improve the wholesale order journey from receipt through delivery.

Why It Might Be a Fit

The ideal candidate will be an operations builder who creates structure where playbooks don’t yet exist, comfortable with ambiguity, first-time problem solving, and a bias toward action over perfection. They will be data-driven and analytical, owning complex, end-to-end processes and driving execution without constant oversight.

Requirements

• 8+ years in Sales Operations, Revenue Operations, Sales Excellence, or a similar function within a B2B or wholesale organization
• Experience owning or administering CRM platforms, including data governance, pipeline management, and forecasting
• Experience across order-to-cash, supply chain, or fulfillment processes
• Track record leading complex, cross-functional initiatives across Sales, Finance, IT, CX, and Operations
• Advanced Excel or Google Sheets skills, and experience with Looker or a similar business intelligence platform
• Strong analytical and communication skills, with the technical aptitude to quickly learn and administer new systems

Benefits

• Health, vision and dental insurance
• Generous vacation policies
• Competitive salaries with equity opportunities
• Retirement savings plan options
• Free eyewear (plus discounts for family and friends)