Partner Success Manager

Role Overview

Join Pax8 as a Partner Success Manager to play a pivotal role in building the Partner Success function across APAC. This is an opportunity to influence how we support our most strategic partners, working at the heart of innovation as Pax8 continues its journey into AI-powered solutions.

What You Will Do

Champion Partner Success, drive strategic outcomes, lead through collaboration, own complex challenges, support major initiatives, and leverage data & insights to improve partner experience in APAC.

Why It Might Be a Fit

This is a rare chance to join a brand-new function at Pax8, giving you the opportunity to define best practices, influence strategy, and leave a lasting legacy.

Requirements

• Proven experience in Partner Success, Customer Success, Account Management or similar customer-facing roles
• Strong relationship-building skills with the ability to influence and collaborate across multiple stakeholders
• Demonstrated ability to solve complex problems and navigate ambiguity with confidence
• Experience working within SaaS, cloud, channel or MSP ecosystems
• Data-driven mindset, able to translate insights into action and measurable outcomes
• A proactive, partner-first approach with strong communication and ownership

Benefits

• Competitive packages tailored to each country including health, wellbeing, and financial support offerings designed to help you thrive
• Extensive room for growth and development opportunities
• Access to internal development hub and AI-powered tools
• Cross-continent collaboration and specialist Learning & Development trainers
• Full visibility of what it takes to reach your next level