Role Overview
We are looking for a talented Customer Success Manager/ Senior Customer Success Manager to spearhead our B2B client relationships, ensuring every interaction is a seamless, value-driven experience.
What You Will Do
Own a portfolio of strategic customers and drive retention, renewals, and expansion opportunities. Lead commercial conversations, including upsell, cross-sell, and renewal discussions.
Why It Might Be a Fit
If youʼre a strategic thinker who thrives on customer delight and high impact solutions, this is your opportunity to shape the future of customer success.
Requirements
- Bachelor’s degree, preferably in Business, Marketing, Communications, or a related field.
- 5+ years of experience in Customer Success, Account Management, or B2B Sales roles.
- Data-driven with strong commercial mindset with proven experience driving revenue growth through customer retention and expansion.
- Excellent negotiation, relationship-building, and stakeholder management skills.
- Confident presenter with experience leading executive meetings and engaging senior decision-makers.
- Strong organizational and planning abilities, with the capacity to manage multiple priorities and perform under pressure.
- Customer-focused and proactive, with a strong sense of ownership and accountability.
- Analytical thinker with the ability to translate customer insights into strategic actions.
- Experience using Salesforce or similar CRM platforms.
Benefits
- Full-time employment
- Hybrid work arrangement
- Opportunities for growth and development
- Competitive salary and benefits package
To apply for this job please visit www.payoneer.com.
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