Social Media Operations Manager

Role Overview

As Social Media Operations Manager, you will help make social media happen at scale by turning strategy into disciplined, data-led social media operations across Philips’ global corporate channels.

What You Will Do

Drive the Comms & Brand social media operations strategy, own and improve the global social media governance framework, coordinate and execute paid social comms activation, build scalable operational solutions, and support the activation of a strong earned social media presence.

Why It Might Be a Fit

You’re the right fit if you have 7+ years of experience in social media, paid media, digital marketing or communications operations, a demonstrated track record of leading end-to-end, cross-functional digital campaigns, and strong expertise in LinkedIn, Meta and Google.

Requirements

• 7+ years of experience in social media, paid media, digital marketing or communications operations
• A demonstrated track record of leading end-to-end, cross-functional digital campaigns and paid social activation
• Strong expertise in LinkedIn, Meta and Google, with working knowledge of relevant social media management, analytics and listening platforms
• A data-driven approach and the ability to turn complex performance data into clear decisions, benchmarks and practical recommendations for senior stakeholders and delivery teams
• Experience creating operational rigor through dashboards, process standardization, automation or AI-enabled workflows
• Experience building governance, quality and compliance standards for corporate social media accounts
• Certified in AI Prompt Engineering and Agile project management
• Excellent English communication skills
• A strategic mindset combined with hands-on delivery, strong project management and the curiosity to keep pace with changing platforms, audience behavior and technology

Benefits

• Hybrid working
• Paid time-off
• Health and wellbeing benefits
• Learning and development opportunities
• 3% short term incentive

Tagged as: Data Analysis, Project Management