Role Overview
The Customer Experience Associate provides the first impression of the Planet Automotive Service Guest Experience with professionalism, clear communication, and answering questions.
What You Will Do
Provide assistance to de-escalate situations, answer repair status inquiries, and work with busy Parts Specialists, Service Advisors, and Management.
Why It Might Be a Fit
The ideal candidate is a customer-minded, friendly individual who can build rapport with Service Guests, answer questions, and provide basic maintenance and warranty information.
Requirements
- Customer-minded, friendly individual
- Ability to answer questions and provide basic maintenance and warranty information
- Basic knowledge of operating computers, telephone equipment, and software programs
Benefits
- $20.00 to $24.00 per hour
- Year-End Christmas Bonus programs
- Immediate eligibility for Health, Dental, Vision, Life, and Voluntary Insurances
- Immediate eligibility for 401(k)
- Immediate Paid Vacation
- Employee Purchase Plan
- Paid Training and Development
To apply for this job please visit genesisofgolden.applicantpro.com.
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