We are seeking a Technical Account Manager to drive adoption, retention, and expansion across our enterprise customer base, guiding customers through onboarding, adoption, and ongoing value realization.
Requirements
- 4+ years of experience in Technical Account Management, Customer Success, or similar roles in B2B SaaS
- Experience working with enterprise customers and managing a portfolio of accounts
- Strong understanding of cybersecurity, risk management, GRC or TPRM domains
- Proven ability to build relationships with both technical users and executive stakeholders
- Analytical mindset with the ability to translate data into actionable insights
- Experience managing customer lifecycles, including renewals and expansion
- Excellent communication, organization, and problem-solving skills
- A proactive, ownership-driven approach in a dynamic environment
Benefits
- Career growth opportunities
- Comprehensive benefits package
- Competitive salary
- Work-life balance
- Opportunities to work with a high-growth company
To apply for this job please visit protechtgroup.applytojob.com.
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