AI Operations Engineer

Role Overview

We’re hiring our founding AI Operations Engineer to build the tools, integrations, and automations that make Pulley fit seamlessly into how our strategic customers work, plus the agents and automations that take manual work off our Permit Ops team.

What You Will Do

Work with customers to understand how they run their rollouts and build integrations, data syncs, and AI workflows that connect Pulley to customers’ systems. Build internal agents, tools, and automations that take manual research and admin work off the Permit Ops team’s plate.

Why It Might Be a Fit

You’ll be a founding member of this team, shaping what AIOps looks like at Pulley, with big scope and room to grow.

Requirements

• 3+ years of experience in software engineering, ops engineering, applied AI, or a similar hands-on building role
• CS or adjacent technical degree
• A track record of shipping AI-powered tools, agents, or automations that are still running in production
• Fluency with AI coding and agent tooling like Claude Code or Cursor as a daily practice
• Solid engineering fundamentals: you can work with APIs and data, build reliable and secure systems, and debug things you didn’t build
• Experience working directly with customers or external stakeholders
• Based in the San Francisco Bay Area and willing to work in person 4 days a week

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Stock options