Customer Success Manager

At Qwilr, we’re looking for a Customer Success Manager to ensure our customers are getting maximum value from our product. The ideal candidate will have 2-3 years experience in customer success management and strong technical skills, with the ability to pick up new technology fast.

Requirements

• 2-3 years experience as a Customer Success Manager at a B2B software company
• Managed a dedicated portfolio of accounts with a proven track record of delivering exceptional value, preventing churn and growing revenue
• Strong technical skills and the ability to pick up new technology fast
• Data-driven with a bias towards action
• High emotional intelligence and ability to manage emotions effectively
• Excellent written and verbal skills, including experience with Zoom/Video Chat
• Ability to communicate complex ideas simply and effectively

Benefits

• Competitive salary
• Opportunity to work with a multi-million dollar ARR company with consistent growth and low churn
• Remote work setting