Retail Sales Lead

Role Overview

The Retail Sales Lead supports the Store Management Team by promoting operational excellence, delivering exceptional customer service, and guiding team members in daily tasks and priorities. This role acts as a knowledgeable in‐store resource, applying automotive parts identification skills to assist customers with complex product questions, compatibility issues, and system‐level concerns. The Retail Sales Lead also provides hands‐on training and technical mentorship to team members, helping strengthen overall product knowledge and customer‐service capability.

What You Will Do

The Retail Sales Lead is responsible for upholding all safety standards, store policies, and customer‐experience expectations while maintaining a positive, respectful, and solutions‐focused demeanor. Presence during high‐traffic periods—such as weekends, sales events, and other peak times—is essential to ensure consistent support for both customers and the team.

Why It Might Be a Fit

This position offers competitive pay along with a variety of benefits including medical, dental and vision plans for both you and your dependents; 401k with company match and paid time off which starts with your first check.

Requirements

• Experience supporting customers directly and guiding less-experienced team members.
• Experience handling customer payments across multiple payment methods.
• Proficiency in Microsoft Office Suite and email applications.
• Ability to work a flexible retail schedule—including weekends, holidays, occasional overtime—and to support nearby store locations as assigned by management.
• Ability to read, write, and communicate clearly and professionally in English.

Benefits

• Medical, dental and vision plans for both you and your dependents
• 401k with company match
• Paid time off
• Variable schedule including weekends, holidays, and peak sale days