Associate, People Operations

Role Overview

The Associate, People Operations will help manage the day-to-day operations of the People Service Desk, serve as a first point of contact for Ro’ers, and ensure employee requests are handled accurately, efficiently, and with care.

What You Will Do

Responsibilities include responding to and managing People Service Desk tickets, interpreting and applying People policies, escalating sensitive or complex matters, and maintaining accurate HR records.

Why It Might Be a Fit

The ideal candidate is detail-oriented, organized, and enjoys solving problems and helping others, with 1–2 years of experience in HR, People Ops, recruiting coordination, or administrative roles.

Requirements

• 1–2 years of experience in HR, People Ops, recruiting coordination, or administrative roles
• High sense of ownership and accountability
• Excellent written and verbal communication skills
• Experience using tools like Google Suite, Slack, ticketing systems, and HRIS like UKG Pro or Workday

Benefits

• Full medical, dental, and vision insurance
• OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave
• Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling, and fitness