Customer Success Manager – Oracle

Role Overview

Create a standard of success metrics, develop a plan to increase those metrics over time, while maintaining department employee retention, managing risk, and ensuring management satisfaction.

What You Will Do

Build long-lasting relationships, act as a moderator, and track & analyze success metrics using analytics tools.

Why It Might Be a Fit

The role requires extensive experience in lean / agile / SCRUM management methodologies, experience with software development / implementation lifecycle, and excellent verbal and written communication skills.

Requirements

• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.); Oracle preferred
• Ability to prioritize and manage multiple tasks, changing priorities as necessary
• Ability to work under time pressure and adapt to changing requirements with a positive attitude
• Effective oral and written communication skills as required for the position
• Ability to be self-motivated, proactive and an effective team player
• Ability to interact effectively and professionally with all levels of employees, both management and staff alike, vendors, clients, and others

Benefits

• ESOP – Employee Stock Ownership
• 401K
• Annual bonus program based upon performance, profitability, and achievement
• 17 PTO days per year plus 10 paid holidays
• Medical, Dental, Vision Insurance
• Term Life, AD&D Insurance, and Voluntary Life Insurance
• Disability Income Protection Insurance
• Pre-tax Flexible Spending Plans (Health and Dependent Care)
• Charitable Giving Match with our Rosendin Foundation