Growth Support Specialist

Role Overview

The growth support specialist is responsible for collaborating with pursuit leaders, market development teams, and business development professionals to support local market, line of business, and industry intentional growth activities. This role involves utilizing firm tools to support growth initiatives, managing teams and stakeholders, and providing comprehensive support for the customer relationship management (CRM) platform.

What You Will Do

Coordinate and support local market, line of business, or industry-focused intentional growth strategy, provide comprehensive support for the CRM platform, perform account, data, and various other types of research to support pursuit efforts, and provide ad hoc support as needed.

Why It Might Be a Fit

This role requires excellent people skills, ability to communicate effectively with a diverse audience, strong grammar and proofreading skills, and effective organization, prioritization, and time management skills.

Requirements

• Associate degree or 2+ years of experience in related field
• Basic knowledge of tools, resources, and technology required with assigned responsibilities
• Some experience with customer relationship management software
• Intermediate Microsoft Office skills, ability to learn programs/software utilized by the firm
• Excellent people skills
• Ability to communicate, effectively with a diverse audience
• Strong grammar and proofreading skills and experience
• Effective organization, prioritization, and time management skills and strong attention to detail
• Ability to prepare presentations, including charts, graphics, and tables, speaker notes, and handouts, etc.
• Ability to balance multiple tasks and projects
• 1 to 3 years of relevant experience in a related field or area
• Demonstrated experience managing multiple projects of low to moderate risk
• Ability to interact with multiple levels of leadership
• Cultivates a safe environment to ask questions, share innovative ideas, and make suggestions
• Provides relevant and timely performance feedback to others, both positive and constructive
• Provides peer-to-peer collaboration and guidance
• Helps build a diverse and inclusive culture in the workplace
• Has the ability to respond positively to changing circumstances, seeks and implements change to drive business improvement and serves as a model of the change
• Works collaboratively with the growth support supervisor/manager to provide support across the enterprise particularly during peak times

Benefits

• Competitive benefits and compensation package
• Flexibility in schedule
• Ability to balance life’s demands while maintaining ability to serve clients