Senior Manager, Identity, Product Growth & Monetization

Role Overview

Reporting to the Head of Product Growth, you will strategize and execute on how we go to market with a product monetization and business model that is aligned with customer value. As Senior Manager of Retention, you’ll own the product strategy for improving customer retention across all segments.

What You Will Do

Collaborate with cross-functional teams, create and implement customer experiences, gather customer voice, empower Customer Success team, leverage data-driven insights, monitor KPIs, and drive continuous improvement.

Why It Might Be a Fit

You know how to drive monetization and business model strategy from a deep understanding of customers, markets, and technologies. You are analytical and curious, skilled at financial modeling, and excel at distilling complexity into clear-cut, concise strategy.

Requirements

• BA/BS degree, top MBA preferred but not required
• 6+ years of experience in pricing, management consulting, investment banking, product management or business operations
• Strong analytical skills, including translating financial models into executive-facing content
• Strong passion for technical products
• Strong verbal and written communication skills with meticulous attention to detail

Benefits

• bonus potential
• equity
• benefits