Customer Success Manager

Role Overview

The Customer Success Manager will support the Sales team and drive direct impact towards quarterly revenue goals by providing seamless end-to-end support to key accounts and verticals.

What You Will Do

The role involves aligning with Sales representatives, serving as the lead contact for client communication, leading campaign kick-off meetings, and maintaining strong knowledge of the Samsung Ads platform.

Why It Might Be a Fit

The ideal candidate will have prior experience in delivering excellent customer service, driving campaign performance, and achieving a successful renewal rate, with a strong knowledge of the advertising industry across digital and programmatic platforms.

Requirements

• 5+ years working in an organization that supports the Advertising Sales function specifically within the Account Management role
• Task driven with ability to produce and hit key deliverable deadlines in a fast paced environment
• Attention to detail, ability to multitask and strong organizational skills
• Experience working directly with clients and ability to present during meetings
• Deep understanding of the digital advertising space, with knowledge of programmatic landscape
• Bachelor’s degree required

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• 401(k)
• Employee Purchase Program
• Tuition Assistance
• Paid Time Off
• Student Loan Program
• Wellness Incentives