Role Overview
The role focuses on application lifecycle management, issue resolution, change request analysis, rollout activities, system governance, and maintenance of business processes across the global Dynamics platform.
What You Will Do
Application Management, Functional Analysis & Change Requests, Incident & Bug Management, Rollout & Configuration Management, Testing, Governance & Security, Vendor & Partner Coordination, AI & Innovation.
Why It Might Be a Fit
The role requires the ability to discuss technical solutions with developers and architects, strong analytical mindset, pragmatic problem solving, ability to understand complex business processes quickly, strong stakeholder management, ability to challenge proposals constructively, strong written communication skills, deep fluency in spoken and written English + ideally one other language.
Requirements
- Business Processes in Industrial environment (> 8 years of experience)
- Certifications or training related to Microsoft Dynamics 365, Power Platform, project delivery, business process management, Lean / Six Sigma, ITIL or similar frameworks are considered an asset.
- Dynamics 365 Sales / Customer Service / Customer Insights – Marketing / Project Operations
- Strong analytical mindset
- Pragmatic problem solving
- Ability to understand complex business processes quickly
- Strong stakeholder management
- Ability to challenge proposals constructively
- Strong written communication skills
- Deep fluency in spoken and written English + ideally one other language (French, Spanish, Portuguese, Dutch or German)
Benefits
- Flexible working hours
- Structural homeworking
- Market competitive salary
- Performance bonus
- Mobility budget
- Meal vouchers
- Eco vouchers
- Pension provision
- Medical & hospitalization insurance
- Net allowances
- Cafetaria plan
To apply for this job please visit jobs.smartrecruiters.com.
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