Resell Partner Manager

Role Overview

The Resell Partner Manager will build and manage partner practices, develop business plans, and drive growth through sales, solving, and delivering. They will work with ServiceNow partners to generate new business and ensure successful projects across all sales segments.

What You Will Do

The role involves building partner practices, planning for success, managing the partner ecosystem, driving ecosystem governance, and working with partners to generate new business and deliver successful projects.

Why It Might Be a Fit

To be successful in this role, you will need experience in leveraging AI, developing and maintaining standard operating procedures, coaching and enabling partners, and communicating partner programs’ requirements and benefits.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Develop & Maintain Standard Operating Procedures (Business Planning Guides, Enablement Journeys etc.)
• Effectively coach & enable partners both remotely and face to face as needed
• Communicate Partner Programs’ Requirements & Benefits across the ecosystem
• Provide Day-to-Day Management of Partner Ecosystem
• Work closely with ServiceNow Partner Operations and Partner Enablement to ensure reporting and best practice is being executed
• Conduct Quarterly and Bi-annual Business Reviews
• Develop Partner Business Case + Program Roadmaps
• Articulate investment areas needed to both enter and progress through the partner program
• Execute Remediation Plans
• Enhance & Manage Partner Portal and Other Systems
• Work Towards Partner Revenue Goals through Teaming & Subcontracting
• Build and Maintain Relationships Between the PDC and the Partner ecosystem
• Participate in Marketing Events

Benefits

• Approximately 10% travel
• Work Personas (flexible, remote, or required in office)